The smart chatbot
Wozzbot is your first line of customer support, 24/7. Linked to your systems Wozzbot can respond content and context aware and have a truly personal chat. Also, Wozzbot has a basic understanding of human emotions and can respond accordingly and when somehow your user and Wozzbot do not hit it off, Wozz will divert the conversation to a human colleague.
Creating a relevant chat framework and linking that to the proper backend systems and triggers is not something to be taken lightly. Because we want to make absolutely sure you get the most out of Wozzbot we perform the initial implementation. From the design of the personality via scope and supported journeys to copywriting and coding. We have got you covered! And once operational you can, at any time step in and create your own copy or supported journeys.